Cushion method

Definition

The cushion method is a communication technique used during interviews to create a supportive environment that allows subjects to feel more comfortable discussing sensitive topics. This approach involves strategically using softening statements or gentle questions to ease into difficult subjects, helping to build rapport and trust between the interviewer and the interviewee. It serves as a way to reduce tension and encourage openness, making it easier to handle challenging discussions.

5 Must Know Facts For Your Next Test

1. Using the cushion method can help in managing emotions during tough interviews, allowing subjects to express themselves more freely.
2. This technique often involves starting with neutral or positive questions before transitioning to more sensitive topics.
3. The cushion method can significantly improve the quality of responses by making the interviewee feel less intimidated and more willing to share.
4. Effective use of this method requires careful preparation and an understanding of the interviewee's background and sensitivities.
5. Interviewers employing the cushion method may also utilize non-verbal cues, such as maintaining eye contact and using open body language, to further support the interviewee.

Review Questions

• How does the cushion method facilitate better communication during difficult interviews?
  • The cushion method facilitates better communication by creating a safe space for interviewees, allowing them to feel more at ease when discussing sensitive subjects. By starting with softer questions or statements, interviewers can gradually build rapport and trust, which encourages openness. This supportive approach helps reduce anxiety and fosters a more honest dialogue between the interviewer and the subject.
• In what ways can active listening enhance the effectiveness of the cushion method during an interview?
  • Active listening enhances the effectiveness of the cushion method by ensuring that interviewers are fully engaged with what the interviewee is saying. By demonstrating genuine interest and understanding through verbal affirmations and non-verbal cues, interviewers can validate the feelings of the subject. This further establishes a sense of trust, making it easier for subjects to open up about difficult topics when employing the cushion method.
• Evaluate how empathy plays a critical role in implementing the cushion method effectively in sports journalism interviews.
  • Empathy is essential in implementing the cushion method effectively because it allows journalists to connect with their subjects on a deeper level. By genuinely understanding and acknowledging the emotional experiences of athletes or individuals being interviewed, journalists can tailor their approach to suit each person's unique situation. This connection fosters a trusting environment where interviewees feel valued and understood, ultimately leading to more candid responses and richer stories that resonate with audiences in sports journalism.

Related terms

Active Listening: A communication technique that involves fully focusing, understanding, and responding to the speaker, ensuring they feel heard and valued.

Empathy: The ability to understand and share the feelings of another person, which can enhance communication and foster trust during interviews.

Building Rapport: The process of establishing a connection or mutual understanding with someone, often essential for effective communication in interviews.