Impersonality

Definition

Impersonality in the context of formal organizations refers to an approach where personal feelings or biases are minimized so that decisions and processes are based on rules, roles, and functions rather than individual identities. It ensures that organizational operations are consistent, predictable, and fair across all cases.

Related terms

Bureaucracy: A system of administration marked by strict policies, procedures, and hierarchy to ensure efficiency and predictability in managing large organizations.

Organizational Structure: The arranged relationships among components within an organization that outlines how activities are directed in order to achieve the organization's goals.

Rational: legal authority - A form of leadership where authority is derived from legal rationality, legal legitimacy, and bureaucratic office holding rather than personal or traditional bases of authority