Skype

Definition

Skype is a telecommunications application that provides video chat and voice call services over the internet. It allows users to communicate in real time, making it an essential tool for virtual negotiations and global business interactions, as it supports features like screen sharing, group calls, and instant messaging.

5 Must Know Facts For Your Next Test

1. Skype was launched in 2003 and quickly became popular for its free voice and video calls, revolutionizing how people communicate across distances.
2. The platform allows for group video calls, enabling multiple participants to join a negotiation or discussion simultaneously, enhancing collaboration.
3. Skype's screen sharing feature is particularly useful in negotiations, as it allows users to present documents or visual content in real-time.
4. In 2011, Microsoft acquired Skype for $8.5 billion, integrating it into its suite of services and enhancing its functionalities within other Microsoft applications.
5. Security features like end-to-end encryption have been implemented in Skype to protect users' communications, making it a more reliable tool for sensitive negotiations.

Review Questions

• How does Skype enhance the effectiveness of virtual negotiations compared to traditional face-to-face meetings?
  • Skype enhances virtual negotiations by providing real-time video and audio communication, which helps recreate the interpersonal dynamics of face-to-face meetings. The platform's ability to share screens allows negotiators to present information visually, fostering better understanding. Additionally, features like group calls enable all parties to engage simultaneously, making discussions more inclusive and interactive.
• What are some security measures Skype has implemented to ensure safe communications during business negotiations?
  • To ensure safe communications during business negotiations, Skype has integrated security measures such as end-to-end encryption for calls and messages. This encryption ensures that only the intended recipients can access the content of the communications. Furthermore, Skype provides user controls such as blocking and reporting features, adding an additional layer of security for users concerned about privacy during sensitive discussions.
• Evaluate the impact of Skype's acquisition by Microsoft on its features and integration within business communication tools.
  • The acquisition of Skype by Microsoft significantly impacted its features and integration within business communication tools by allowing it to leverage Microsoft's extensive resources and technology. Post-acquisition, Skype was integrated into Microsoft Office products like Outlook, enhancing usability for businesses that rely on these tools. Additionally, Microsoft's focus on improving Skype's capabilities has led to advancements in security, user interface design, and functionality, making it a more robust platform for professional communication and virtual negotiations.

Related terms

VoIP: Voice over Internet Protocol (VoIP) is a technology that enables voice communication over the internet, which Skype uses to facilitate calls.

Video Conferencing: Video conferencing refers to conducting live meetings and discussions through video technology, allowing participants from different locations to connect visually and audibly.

Instant Messaging: Instant messaging is a form of real-time text communication between users, often integrated into platforms like Skype for quick exchanges during negotiations.