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Decision criteria

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Business Cognitive Bias

Definition

Decision criteria are the specific standards or benchmarks used to evaluate options and make informed choices in decision-making processes. They help individuals and organizations systematically assess the potential outcomes and implications of each alternative, ensuring that choices align with overall goals and objectives.

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5 Must Know Facts For Your Next Test

  1. Decision criteria can be quantitative (e.g., cost, time) or qualitative (e.g., brand reputation, customer satisfaction), depending on the nature of the decision being made.
  2. Establishing clear decision criteria helps reduce bias and improve objectivity in the evaluation process by focusing on relevant factors.
  3. Incorporating stakeholder input when defining decision criteria ensures that all perspectives are considered, leading to more balanced outcomes.
  4. Decision criteria can evolve over time as organizational goals and market conditions change, necessitating regular reviews and updates.
  5. Using decision criteria effectively can lead to better alignment with strategic goals, ultimately improving overall business performance.

Review Questions

  • How do decision criteria enhance the rational decision-making model?
    • Decision criteria enhance the rational decision-making model by providing a structured approach for evaluating alternatives. By clearly defining what is important, individuals and organizations can systematically weigh each option against these standards. This reduces ambiguity and helps ensure that decisions are made based on relevant information, leading to more rational and effective outcomes.
  • What role does stakeholder input play in establishing decision criteria, and why is it important?
    • Stakeholder input plays a crucial role in establishing decision criteria as it ensures that diverse perspectives and needs are considered. By incorporating feedback from those affected by the decision, organizations can create more comprehensive and relevant criteria. This inclusivity not only improves the quality of the decision-making process but also enhances buy-in from stakeholders, leading to smoother implementation of the chosen alternative.
  • Evaluate how changing market conditions might impact the relevance of existing decision criteria in an organization.
    • Changing market conditions can significantly impact the relevance of existing decision criteria as shifts in consumer preferences, competitive dynamics, or regulatory environments may necessitate adjustments. For instance, if sustainability becomes a key market focus, an organization may need to revise its criteria to prioritize environmental impact alongside traditional factors like cost and quality. Evaluating and updating decision criteria regularly ensures that they remain aligned with current realities and support effective decision-making that meets both organizational goals and market demands.
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