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Salience model

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Business Process Automation

Definition

The salience model is a framework used to prioritize stakeholders based on their power, legitimacy, and urgency in relation to a project or organization. It helps in identifying which stakeholders require the most attention and engagement based on their attributes, ensuring that decision-makers can allocate resources effectively and strategically engage with key parties.

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5 Must Know Facts For Your Next Test

  1. The salience model classifies stakeholders into three categories: definitive, expectant, and latent based on their combination of power, legitimacy, and urgency.
  2. Definitive stakeholders have all three attributes and are crucial for the success of the project, demanding immediate attention.
  3. Expectant stakeholders possess either power or legitimacy but may not have urgent claims, while latent stakeholders have one or none of these attributes.
  4. This model aids project managers in prioritizing stakeholders and developing tailored engagement strategies that maximize resource allocation.
  5. Using the salience model promotes proactive communication, helping to mitigate risks associated with stakeholder dissatisfaction or opposition.

Review Questions

  • How does the salience model help project managers prioritize stakeholders during a project's lifecycle?
    • The salience model assists project managers by categorizing stakeholders into definitive, expectant, and latent groups based on their power, legitimacy, and urgency. This prioritization allows managers to focus their efforts on those who are most influential and whose needs are most pressing. By understanding these categories, managers can allocate resources more effectively and engage stakeholders in a manner that aligns with their level of influence on the project.
  • Discuss the importance of stakeholder engagement strategies that arise from using the salience model in managing a project.
    • Engagement strategies developed from the salience model are crucial because they ensure that stakeholder needs are met according to their influence and urgency. For instance, definitive stakeholders require immediate attention and tailored communication plans to address their concerns directly. Conversely, expectant stakeholders may need less frequent updates but still warrant attention to maintain their support. This strategic approach leads to more effective communication and stronger relationships throughout the project's duration.
  • Evaluate how the salience model can impact overall project success and stakeholder satisfaction when implemented effectively.
    • When implemented effectively, the salience model can significantly enhance project success by ensuring that critical stakeholders are prioritized and engaged appropriately. This model enables teams to foresee potential challenges by addressing the concerns of influential stakeholders early on, reducing the likelihood of conflicts or resistance. Furthermore, by actively involving key players through tailored strategies, overall stakeholder satisfaction increases as their needs are acknowledged and managed proactively, leading to smoother project execution and positive outcomes.
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