Continuous quality improvement (CQI) is an ongoing process that aims to enhance the quality of services and outcomes through systematic evaluation and refinement. It emphasizes a culture of constant evaluation and adjustment, where organizations regularly assess their performance, identify areas for improvement, and implement changes to optimize efficiency and effectiveness. This approach is crucial for healthcare organizations as it aligns with performance measurement and benchmarking, as well as performance monitoring and balanced scorecards, to ensure high standards in patient care.
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