Customer Insights
The Gramm-Leach-Bliley Act (GLBA) is a federal law enacted in 1999 that mandates financial institutions to explain their information-sharing practices to their customers and to safeguard sensitive personal data. This act aims to enhance consumer protection by ensuring that financial entities implement privacy policies and procedures that secure customer information from unauthorized access and disclosure, thereby addressing privacy, data security, and ethical challenges in the financial services industry.
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