Cross-Cultural Management
Turn-taking norms refer to the unwritten rules that govern how people engage in conversation, determining when one person speaks and when another responds. These norms can vary greatly across cultures, influencing both verbal exchanges and non-verbal cues, such as gestures and eye contact, which signal readiness to speak or listen. Understanding these norms is crucial for effective communication, as they shape the flow of dialogue and help prevent interruptions or misunderstandings.
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