Business Cognitive Bias

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Performance reviews

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Business Cognitive Bias

Definition

Performance reviews are systematic evaluations of an employee's job performance, typically conducted by a manager or supervisor. These assessments provide feedback on strengths and weaknesses, identify areas for improvement, and help set future goals. Performance reviews are crucial in determining promotions, raises, and overall career development within an organization.

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5 Must Know Facts For Your Next Test

  1. Performance reviews often use specific metrics and criteria to evaluate employees, which can help minimize bias in the assessment process.
  2. These reviews can take different forms, such as annual appraisals or ongoing check-ins, depending on the organization's culture.
  3. The effectiveness of performance reviews can be influenced by how well the feedback is delivered and received, impacting employee morale and motivation.
  4. In some cases, performance reviews can lead to cognitive biases like the Dunning-Kruger effect, where employees may overestimate their abilities based on skewed feedback.
  5. Organizations that incorporate self-assessments alongside manager evaluations may promote greater self-awareness and accountability among employees.

Review Questions

  • How do performance reviews impact employee motivation and development within an organization?
    • Performance reviews play a significant role in employee motivation and development by providing structured feedback that highlights strengths and areas for improvement. When employees receive constructive feedback, they can identify specific goals to work toward, which fosters personal growth. However, if the reviews are poorly conducted or perceived as biased, they can negatively affect morale and lead to disengagement.
  • Discuss how the Dunning-Kruger effect may influence the outcomes of performance reviews.
    • The Dunning-Kruger effect can significantly influence performance review outcomes by causing individuals with lower ability levels to overestimate their skills. This overconfidence may result in inflated self-assessments during reviews, leading managers to misinterpret the actual performance levels of these employees. Consequently, this dynamic can skew the feedback provided, ultimately affecting promotion decisions and overall workforce dynamics.
  • Evaluate the effectiveness of 360-degree feedback compared to traditional performance reviews in mitigating biases like the Dunning-Kruger effect.
    • 360-degree feedback is often more effective than traditional performance reviews in reducing biases such as the Dunning-Kruger effect because it incorporates diverse perspectives from various sources. By gathering input from peers, subordinates, and supervisors, this method provides a more rounded view of an employee's performance. This holistic approach helps counteract individual overestimations of ability by presenting a broader array of feedback that highlights discrepancies between self-perception and actual performance.
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